Gone are the days of viewing Amazon as optional or fearing that listings on Amazon will
devalue or cheapen your premium brand.
Today, if brands aren’t on Amazon, customers will inherently wonder why. Even if
consumers don’t complete a purchase, many consumers still use Amazon to perform due diligence
by checking prices and product reviews.
Let’s be honest–a great number of consumers today make their final purchase on
Amazon, and if your products aren’t available then they are likely to buy from your competition.
It’s better to embrace & optimize Amazon than leaving it to chance.
Amazon requires a full-time dedicated team that knows what they are doing; a team that monitors every aspect of your brand to ensure that it exudes the care and perfection
that every brand aims to acheive and every customer wants to see.
Answering customer service questions properly, responding and offering remedies to bad
experiences and reviews, keeping product listings and information current, optimizing product
search ads… All of these things are vitally important yet often end up
unaddressed or unanswered.
Working with your team, we utilize the Amazon Brand Registry to help update and protect your Amazon product listings with fresh images, accurate product information and quality content focused on educating customers about why your brand and products are unique and worthy of their consideration. We work closely with your team to learn about your core values, mission/vision, product features and more to ensure we best communicate, highlight, defend and grow your brand on Amazon.
Our streamlined process makes enrolling your brand in the Registry fast and easy. Even if your brand is already enrolled, as an authorized Registered Agent we can take any or all of the Amazon workload off of your plate.
We provide insight and strategy to help you manage your wholesale department and/or distributor network so you know who you are selling product to and are able to communicate your policies effectively. This prevents unwanted product diversion to other websites or international destinations without your consent.
Once you sell authentic product to another company, they have many protections under the First Sale Doctrine, so it’s very important to optimize and protect your wholesale/distributor network. We have the strategic and legal tools necessary to turn things around quickly and permanently while following all applicable laws and operating in accordance with the highest ethical standards.
Brands are learning now more than ever that content is king. One of our dedicated Exclusive Account Managers will work with you to create and optimize content with crystal clear product descriptions, powerful bullet points and conversion-generating keywords.
We take on the role of customer service for your brand on Amazon, responding to any negative/neutral reviews. This gives customers the assurance that their feedback matters and that your brand is engaged and active in resolving issues when they arise. A brand’s reputation and consumer trust are vitally important in converting impressions into new customers and encouraging brand loyalty in existing customers.
Want to overhaul your existing website or launch one to complement your Amazon store? We can create one and even manage it for you, too! This includes everything including stocking inventory, handling customer service and shipping all orders for your website. We can also create a new site and turn the keys over to you to manage! Whatever you need, we’ve probably done it before and welcome the challenge of creating new, custom solutions for our clients.
Ready to do something amazing? We’re excited to hear from you!
2326 N. Batavia St. Suite 120
Orange, CA 92865